FAQs
UPS and USPS have teamed up to give you a great shipping experience! If your shipping address is a PO Box, final delivery will always be made by USPS. Some orders shipping to PO Boxes initially ship via UPS, but final delivery will be provided by USPS.
Can I pick up my UPS package instead of having it delivered? ›
Members have the option to have deliveries brought to a different address, be delivered on a different day or pick up deliveries at a UPS location, as well as tell your UPS driver where to leave packages when you aren't home.
How much is the smallest UPS mailbox? ›
Small UPS boxes cost between $10 and $30 per month; medium-sized boxes cost between $20 and $40 per month, while large-size boxes cost between $30 and $50 per month.
How to write UPS mailbox address? ›
Your mailing address will be the address of The UPS Store location, with either PMB (private mailbox) or the pound symbol (#) designating your individual box. Instead of “The UPS Store,” your name appears first.
Why won't UPS deliver to PO boxes? ›
The United Parcel Service (UPS) has a policy against delivering packages to PO Boxes. The company's policy explicitly states that they do not handle packages addressed to PO Boxes. This is because the USPS is the only shipping carrier in the United States authorized to access all residential addresses and PO Boxes.
What happens when UPS tries to deliver to a PO box? ›
A shipment addressed to a PO Box can experience delays, is not covered by any UPS service guarantees, and is assessed an address correction surcharge. Country/Territory – Click the down arrow in the Country/Territory box and select a country/territory or type the name of the country/territory in the box.
Can I pick up package at Post Office instead of delivery? ›
Hold for Pickup is a service that allows mailpieces to be held at a designated Post Office location for pick up by a specified addressee or designee rather than have a carrier attempt delivery. Mailers can request this service when they purchase postage for eligible items with select methods.
Can I pick up my package from UPS if I missed the delivery? ›
If you want to pick up your package at a UPS Customer Center, your request must be received by 7 p.m. If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days.
How many times will UPS attempt delivery? ›
UPS Delivery Attempts
UPS makes up to three delivery attempts, depending on the recipient's availability. If the recipient is not home to receive their package, UPS leaves a delivery notice each time, informing them of the missed attempt and the next steps.
How do I get a PO Box for free near me? ›
The Postal Service offers no-fee post office (PO) box service to customers who do not receive any form of carrier delivery. Customers apply for the no-fee PO box service by completing an application and providing identification to a Postal Service employee.
USPS Rates. Which is cheaper UPS or USPS, is a crucial question when comparing any shipping carriers. UPS is often more expensive than USPS due to fees and surcharges, especially when it comes to shipping smaller packages. Generally, USPS offers much better rates when shipping smaller packages of less than two pounds.
How to receive mail without an address? ›
General Delivery is a mail service for those without a permanent address, often used as a temporary mailing address. General Delivery is intended to be used for: Post Office™ locations without city carrier delivery service.
How does a post office box work? ›
A post office box, or PO box, is a mailbox at a post office with its own unique box number that postal customers can rent if they wish to receive mail away from their domicile or place of business.
What are the benefits of a PO Box? ›
It provides speed, privacy, security, convenience and mobility. P.O. box mail is often delivered earlier in the day than mail at a home or business and lets customers keep their home addresses unpublished. Packages are kept safe and secure until they are picked up.
Can mail be forwarded to an UPS box? ›
Yes. The UPS Store offers mail-forwarding services for mailbox holders.
What does the Post Office do with UPS packages? ›
Why does the Post Office have my UPS Mail Innovations package? UPS Mail Innovations works with the U.S. Postal Service, providing the pick-up, processing and interim transportation of mail. Then, final delivery of your package is made by domestic and international postal services.
What happens if a package is delivered to a PO box? ›
With the added privacy of PO boxes comes specific requirements from USPS. These requirements include specific package/mail size limitations, packages only being held for up to 10 days, and USPS-only service options, with the exception of FedEx Ground Economy.
Does UPS care about USPS boxes? ›
Yes, it is possible to use a USPS box for UPS shipments under certain conditions and guidelines. However, it may involve turning the box inside out and resealing it with banding tape, which is not officially endorsed or recommended by USPS or UPS.
Can a PO box receive UPS or FedEx? ›
Short answer:
Yes, if you use a "hybrid service" like FedEx SmartPost or UPS SurePost. Otherwise, no, if the address has the words "PO BOX" in it. If you want to use FedEx or UPS, ask the customer for a physical street address, like "123 Main St" instead of "PO BOX 500".